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2nd level support technicians in Operation




Pełny etat

It’s an exciting time for you to join us. We’re a changing company with big ambitions and together we’ll create the future of banking. 

Working with us, you will play a part in building a better bank that fulfils a meaningful role in society. We aim to help our 11 million customers around the world improve their lives and reach their goals. To do that, we are shaping the digital transformation of banking to improve the services we deliver. Interested in coming on the journey with us?

The offer

As Infrastructure Operations Specialist, you’ll work with mainly 2nd level support for some of Nordeas weblogic and websphere based applications.  
In Application Hosting Operations, we handle incidents for important applications like Netbanks. We take responsibility for having the incidents solved.  
What you’ll be doing:  
  • Keep track on incoming incidents to the queue  
  • Solve the incidents which has various grade of difficulties  
  • Take part in Task forces  
  • Take part in Root cause analysis  
  • Monitor the production environment for the applications in our portfolio  
  • Take part in different meetings with our internal customers  
  • Be a part of a rotating on-call duty  
The role is based in Gdynia.  

Who are you?

Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to. 

To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job. 

You are fluent in English. You are ready to support highly available production environment by participating in a rotating on-call duty. You are ready to work in a process oriented IT organisation.  
Your background:  
  • You have good skills in Oracle WebLogic Server Technologies, WebSphere Application Server  
  • You have good skills in windows, Unix and Linux  
  • J2EE / Java in general  
  • Microservices in general  
  • You have a good understanding of Operation and are used to work in an IT Operational environment  
If this sounds like you, we look forward to welcoming you to our professional, dedicated and helpful team!  

More information and send application

You have until 15 February 2018 to send us your application.  
We believe that diversity improves team performance. Therefore, we strive to form teams with a mix of people of different genders and ages, and with different backgrounds and experiences.  
Great people often know great people – please share if you have a friend  

Please include permit for processing personal data in CV as following: “I give my permission for the processing of my personal data that is essential for the recruitment process in Nordea Bank AB branch in Poland, in accordance with the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws No. 133, item 883 amended)”.

We reserve the right to reply only to selected applications.

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