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User Support Engineer




Pełny etat

Our Client is an international player on payroll services, employee benefits administration and human capital management solutions for businesses sector. For his professional team he is looking for:

User Support Engineer – german language.

Main Objectives and Goals:

• Internal user support for HR payroll application with several modules (HCM, T&A, PEP, DBV3)
• ITIL-based Change- and Incident Management:
o Technical application support and system administration
o Operation, maintenance and monitoring of production batch processing
o Level-3-Support to solve incidents
• Creation of technical documentation and (user) manuals
• Project support for migration or implementation of new applications and technologies in compliance with ADP production standards


• Master or bachelor in IT
• 3 - 5 years professional experience with complex IT architecture/ applications

IT knowledge:
• Operating systems (Windows-, Linux-Unix-server)
• Client-server-environments (e.g. Citrix, RDP)
• Network infrastructure
• Relational database management systems (Oracle/ SQL)
• Web application server (JBoss, Tomcat, Orion)
o HTML, JAVA-Script are a plus
• Loga client server and HCM application (incl. Otris) are a plus
• Advanced Skills: Batch/ Shell/ SQL-Scripting(SQL, PL/SQL)

Further skills:
• ITIL (V3) Foundation
• good ability for presentation and communication
• german fluent
• english good
• Project experience
• Audit (ISO9001 and SOC1) is a plus

Personnel skills:
• Proactivity
• Team-minded
• goal- and target oriented
• good ability to analyze problems
• High quality awareness
• Service- and customer-oriented
• Ability to work in national and international teams

Our offer:
• Friendly international environment
• Trainings and further career development
• Attractive salary and benefits

Please send your CV via button Aplikuj Teraz (apply now ).
In tittle add ref. number : WSK15SIAD

Please also include the following statement: I hereby authorize DHC to process my personal data included in my job application for the needs of the recruitment process in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)

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